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Terms of Sale

The delivery is free for all orders above $50.

You are entitled to 9 'FREE' products offered without any conditions. From 2 free products, the cost is reduced by 50% (Pay only the delivery costs calculated according to your location, the number of products and their weight)
If you combine free products + fees with other of our offers, you can choose 1 free product in addition to that per $25 spent on our site.
Our delivery times vary from 2 to 6 weeks in case of promotion on social networks since all of our orders are carefully treated one by one by a real person. We do our best to maintain this deadline below 2 weeks with an exemplary quality of service.
At the time of payment, a delivery address will be requested. Warning, it will not be able to be modified after validation of your order.
There is no possible cancellation of your order once the payment has been placed on our website. This is due to the fact that costs are involved on our side , the supplier and transports.

If you want to return your ordered items, you can do so within 14 days after receipt and we will refund you or find a solution that will suit you quickly. There is no refund available on  free products since you only pay the fees.

If you order several products the manufacturers and carriers are different so you will receive your order in different times :-)

You will be able to track the status of your order at any time (Wait about 10 days that the tracking of the post office is activated here https://monkeyfabrik.com/pages/order-lookup)

Why trust us ?

 

We offer a 100% Satisfaction Guaranteed for 14 days from the day of receipt of the product as well as a protection of your purchases during 90 days. If you are not satisfied with the product within 14 days after receiving it or if you do not receive it within 60 days, please let us know and we will find a winning solution for you.


Why at this price? 

MonkeyFabrik allows you to get these products at extremely low prices almost free by eliminating intermediates to the maximum.

Our products are sent directly from the craftsman / manufacturer to your home in short circuit. We thus avoid the traditional chain: Manufacturer> Importer> Distributor> Customer with taxes and transport charges between each step, which inevitably increases prices.
Transactions sécurisées 

Any other questions ?
Do not hesitate to ask us all your questions by email on info@monkeyfabrik.com. Our team will be happy to respond as soon as possible.
You can also contact us on our Facebook page via Chat.
MonkeyFabrik.com belongs to GSolution, an individual company based in Belgium in the industrial zone of Alleur (4432) registered with the ECB under the company number / VAT: 0670.446.182 IBAN: BE38 0018 0536 1572 E-mail: info @ monkeyfabrik.com

We thank you for your trust
The MonkeyFabrik Team
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